As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
In order to fullfill Europes privacy policy (GDPR): Is there any way to deactivate Google Fonts? My website will use Google Fonts but local hosted. If I can't deactivate the connection to Googles font server I cant use Amelia in Germany or Europe, so is this possible? Thanks!
Hi Julian,
Thanks for your interest.
There is an option to exclude them, our support engeeners can give you a fix, you just need to ask on Amelia Category with your purchase code.
Thanks a lot, Nevena!
Just two more questions:
Thank you!
Hi Julian,
Well, there are possibility to turn scripts off, but we havenćt tested it and it might caused that it wont work properly on some smartphones, but we can send you fix after the purchase in Amelia Category to try out. We offer 15 days refund policy.
After the purchase you can access support platform by register with your purchase code in Amelia Category here: https://tmsplugins.ticksy.com/submit/#100012870
Hope this helps!