Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
Hi,
I need to know where is the limit appointment per customer settings? I don't want the same user to book the service on a same day again
Hello David B.,
Thank you for your purchase.
Unfortunately, there isn't such setting in Amelia with its current built-in features.There isn't a possibility to limit the number of appointments one customer can have.
If you have any further questions feel free to ask.
Is this something you are considering adding? For example, I offer a free consultation which I would like to limit to 1 per customer. It would be great to have this option to only allow 1 per email address.
I need this for single day so that the same user don't book all the available time slots
Hello David,
Unfortunately, it isn't possible to limit the number of appointments one customer books in Amelia. The appointments depend on the minimum/maximum capacity and work hours of the employees and there are not other limits for the appointments created in Amelia.
Hello Venessa,
We haven't planned to add this option in Amelia for now, but I will add this as a feature request to our list and your votes to it so it can be considered for implementation in the future.
can be limited
Any update on this issue? I don't want the users to book all the time slots on that same day
We haven't add this feature, unfortunately. And it isn't planned in the near future. You can check if there is such request here and vote for it there as well.
Hi,
Please help me on this -
Service can be reserved only -
- 24 hours in advance and
- only once per day per user and
- only for one hour
Is there anyone who can help me on this ?
Hi David B.,
24 hours in advanceYou can set the available period for booking in advance for services in Amelia , in Amelia -> Settings -> General for all services, and per service, when you open/edit the service under the Settings tab. It is the option Period available for booking in advance:
- only once per day per user
There isn't a possibility to limit the number of bookings a customer can make for some period of time with Amelia's current features, unfortunately. You can suggest it as a feature request here or vote for it if there is such request in the list.
- only for one hour
Appointment duration is service duration, so if you set the service duration to be 1 hour that will be the appointment duration as well.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
I am not sure you got my point or not
But , I am looking for feature called 'limit appointments per customer', just like in bookly plugin, We can set that to - per 24 hours, per day and so on...
For details, see snapshot -
and it says -
'This setting allows you to limit the number of appointments that can be booked by a customer in any given period. Restriction may end after a fixed period or with the beginning of the next calendar period - new day, week, month, etc. '
Hello David B.,
I understood your question, thank you for the explanation, but, like I mentioned earlier, there isn't such option in Amelia, unfortunately.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.