I have entered an employee for myself. I am unable to connect it to my WP admin user and it says I am away.
I am having issues displaying the shortcodes on the front end, it says nothing is available. I am wondering if it because the status is set to away. How do I change this to Available?
The same applies to Amelia employees as to Amelia customers that I mentioned in the other ticket - in order to connect Employees in Amelia to WP users these users need to have Amelia Employee role in WordPress. If you are trying to connect Employee to an Administrator user in WP you don't need to do that as they already have access and permissions for everything in your WordPress. This connection is useful when someone doesn't have any access to WP, so to give them access and permissions this user role gives in order for them to manage their schedule/appointments. You can read more about these user roles here and their settings following this link.
No, the status that you see in the back-end has nothing to do with the functionality of the plugin. It is only a string that sees the work hours, could you please tell me what is your timezone setting in your WordPress General? Please, if you haven't, choose your City timezone there as that setting applies to Amelia as well.
If you don't have any available time slot on the front-end please check if the duration set for the services (+their buffer times) is shorter than the work time periods you set for the employees under the Work hours tab.
This seems a bit counter intuitive as there is only one default role in Wordpress. When adding other plugins into the system and they all have their "roles" how does one manage?
I have entered an employee for myself. I am unable to connect it to my WP admin user and it says I am away.
I am having issues displaying the shortcodes on the front end, it says nothing is available. I am wondering if it because the status is set to away. How do I change this to Available?
Hello Venessa,
The same applies to Amelia employees as to Amelia customers that I mentioned in the other ticket - in order to connect Employees in Amelia to WP users these users need to have Amelia Employee role in WordPress. If you are trying to connect Employee to an Administrator user in WP you don't need to do that as they already have access and permissions for everything in your WordPress. This connection is useful when someone doesn't have any access to WP, so to give them access and permissions this user role gives in order for them to manage their schedule/appointments. You can read more about these user roles here and their settings following this link.
No, the status that you see in the back-end has nothing to do with the functionality of the plugin. It is only a string that sees the work hours, could you please tell me what is your timezone setting in your WordPress General? Please, if you haven't, choose your City timezone there as that setting applies to Amelia as well.
If you don't have any available time slot on the front-end please check if the duration set for the services (+their buffer times) is shorter than the work time periods you set for the employees under the Work hours tab.
Let me know if this helped!
This seems a bit counter intuitive as there is only one default role in Wordpress. When adding other plugins into the system and they all have their "roles" how does one manage?
If you need your users to have multiple user roles in WordPress you can use some plugin for this purpose, like for example User Role Editor.