As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
When adding customers I am unable to link them to existing WP users. It's showing I have none when I actually have some.
Hello Venessa West,
Thank you for your purchase.
In order to connect Amelia customers to a WP user, these users need to have Amelia customer user role in WP.
If you have any further questions feel free to ask.