We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2426151
Can't buy SMS credits
Closed

Comments

  •  1
    Maxime Saint-Cyr-Desrosiers started the conversation

    Hello! 

    I keep getting this error when trying to buy SMS credits. 

    'Le marchand ne peut pas accepter de paiements PayPal pour l'instant. Veuillez réessayer ultérieurement ou retourner sur le site du marchand et choisir un autre mode de paiement.'

    Thanks

    Maxime

  •  1
    Mindy replied

    We have the same problem too! we need to buy SMS ASAP!

  •   Miloš replied privately