We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I have this message when I try to connect my employees to their google calendar :
" Erreur 401 : invalid_client
Client missing a project id."
What should I do in this case ?
Regards.
Hello PIVATY,
Thank you for your purchase.
Could you please tell me have you followed all of the instructions, step by step, provided for the Google sync in our documentation - https://wpamelia.com/configuring-google-calendar/?
That is an URI mismatch error, which means either that you didn't set up the project in Google Console properly, or that the URI you're trying to connect to is different than what is stored in the database/you can see it in Amelia -> Settings -> Integrations -> Google calendar settings.
Hello, i have the same problem as i already told you in my email. Can you please help me with this issue.
As told i already followed the steps in the video and i dont know where i am wrong...
Can you please answer me asap as the plugin is necessary in taken reservation to my bussines.
Thank you in advance
Hello Marius,
Please check if you followed all of the steps from our documentation exactly as it is in our instructions here - https://wpamelia.com/configuring-google-calendar/ not the video.
Issues like this one can be caused by something done differently in your Google project than in our instructions, or check if you have some security block.
If you still have an issue, like I mentioned in the email, please open a new separate ticket for this issue, as we will maybe need to check this out on your website directly. Thank you.