We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Good morning,
We had a project for a client using our subdomain last year, they have renewed the project but have decided to take a new domain. The old site has been deleted and is no longer accessible.
For convenience, we used a backup to reinstall the site on the new domain. Eveyrthing is working perfectly, however for the Google Calendar integration it still shows the old subdomain as the authorised redirect and this is not editable.
Can you please let us know how to change this so we can fully use the integration?
Thanks,
Robert
Hello Robert,
You need to change the URI in your database. Please be careful when you update this table.
Please go to your database, and find the wp_options table:
In your case it is possible to have different prefix but it will end with options, so something like your_prefix_options.
Then you have to find option name amelia_settings in this table.
When you find that you have to edit that property and in the JSON file you need to find the string redirectURI :
So, you need to change that to point to your new site:
So basically you need to replace youroldsite.com with yournewsite.com and it will be shown in Google settings properly. Please note that if you use https you will need to update it also in redirectURI option.
When you finished this please check is the same URL from “Redirect URI” field and on "Create OAuth client ID" section in field Authorized redirect URL's.
Let me know if this helped!