As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com
Hello,
I was wondering if there was a way to transfer a subscription to a different TMS Plugins User/Account. I built a site for a friend and no longer manage it, but instead of putting their payment details into my TMS account to handle renewal payments, thus compromising their payment details (ie I can view them), I'd like to transfer the active subscription to their account so they can manager the billing details without me seeing them.
Let me know what the options are.
Thanks!