Okay
  Public Ticket #2422951
Schedule down
Closed

Comments

  • thomas started the conversation

    hello we have a big problem.. 

    on the front site, when we want to book, it does not display any available slot while on the back the slots are free.

    Please its very urgent

    look: https://kontourz.com/barbier/dux-barbershop-argenteuil/ 

  • thomas replied

    update please its very urgent

  • [deleted] replied

    Hello Thomas, 

    Apologies for replying late, we are not working on weekends.

    Could you please check the Employees' work hours? If you have assigned services to the work hours and if their duration (with the buffer times) is shorter than the work time periods of these employees? 

    If you still have the same issue, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.


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  • thomas replied

    ah yes its that ! Thank u very much

  • [deleted] replied

    You are welcome, Thomas. Glad to see the issue is gone.

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help.