As previously announced via banners and our newsletters, support is no longer available through this platform.
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You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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If you use "search" in tickets its because you try to find a posible solution to a specific product/service (Amelia, WPtables...etc)
I would be usefull if we could identify or filter our ticket search
In file you see a suggestion but filter could be also useful.
Thanks
Hello Javier
Thank you for your suggestion, but Ticksy is just a support platform we use - it's not our platform so we cannot change anything within it.
As a support agent who deals with hundreds of tickets every day I completely agree with you, but unfortunately this is out of our hands.
Kind Regards,
Aleksandar Vuković
[email protected]
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