We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, For Working Hours, is there a way to do the 12 hour format, not 24?
Hi lawmotorsports,
Thank you for your purchase.
Our plugin is using the WordPress date and time format, so you can change that in the General WordPress settings.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Hmm, possibly a bug?
Same issue, it is showing as 24 hour format, but everything in Settings is set to our local time zone and hours.
Hello lawmotorsports and Nadine,
Apologies for replying late, we are not working on weekends.
No, that is not a bug. The time format for the Employees' Work hours in the back-end can't be shown in the 12 am/pm format, unfortunately. The library used supports only the 24 h time format.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.