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  Public Ticket #2420673
Installation Uploading problem
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  •  1
    Amin started the conversation

    Accessing the plugin panel within my WP account, I can click the Upload Plugin button, but below "Install now" is greyed out and I can´t browse through my files to even choose Amelia plugin for upload. Please help!

    WordPress version 5.4.1

    Current theme: Expression Child (version 1.4.0.1497730833) 

  • [deleted] replied

    Hello Dr. Amin Talab, 

    Thank you for your purchase. 

    Could you please tell me have you Uploaded the plugin using the Upload plugin button? You need to first click on the Upload plugin button choose the zip ameliabooking file that you previously downloaded on your computer (from the email or from our store) and then when the plugin is uploaded you will be able to click on Install to install it. The plugin is not uploaded and this is why the Install button is grayed out. 

    You will find instructions for the installation process step by step here.

    If you have any further questions feel free to ask.