We are testing the plugin in our service and we are getting unwanted behavior. Group reservations are generated despite having a minimum and maximum number of participants configured for 1 customer. This in the general configuration and the service.
Therefore, at what point is the reservation blocked for other customers?. We suspect that it is at the time of confirming the payment, and this process is carried out outside the flow of the pulgin. How can we control that it is not possible to book for more than one customer?
We attach images of the configuration and calendar with the double reservations (in spanish, our natural language).
Please enable the second slider in Appointment settings, and let me know if that helps.
Regardless of that, though, since you have max capacity set to 1, it shouldn't allow you to add another customer. Which version of the plugin do you have?
Hello:
We are testing the plugin in our service and we are getting unwanted behavior. Group reservations are generated despite having a minimum and maximum number of participants configured for 1 customer. This in the general configuration and the service. Therefore, at what point is the reservation blocked for other customers?. We suspect that it is at the time of confirming the payment, and this process is carried out outside the flow of the pulgin. How can we control that it is not possible to book for more than one customer?
We attach images of the configuration and calendar with the double reservations (in spanish, our natural language).
Thanks in advance.
Hello Rodrigo
Please enable the second slider in Appointment settings, and let me know if that helps.
Regardless of that, though, since you have max capacity set to 1, it shouldn't allow you to add another customer. Which version of the plugin do you have?
Kind Regards,
Aleksandar Vuković
[email protected]
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Hello aleksandar:
We have the latest version 2.6 installed.
We apply the suggested settings and we no longer have double appointments.
Thank you very much for your indications!
You're welcome Rodrigo
Glad I could be of service.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables