We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
https://interviews.network/
After I make YellowPencil edits to outline the text on the homepage and save the changes, and hit refresh, the changes are not saved. I have cleared the cache so that's not the issue.
YP changes WERE saved for item 2 "Tailored" but I can't get it to save the changes for item 1 "Live Interviews" or item 3 "Lifetime keepsake". I want this text outlined like item 2 so that the background doesn't wash out the text. Thanks.
Hello Robert,
Thank you for your purchase.
Sorry, I don't see Amelia anywhere on the page you sent me nor on the screenshot you attached. So, I am not sure what exactly is the issue with Amelia here?
I apologize.. I posted this to the wrong forum. Please disregard.
Hello Robert,
I assumed something like that could be in question. No worries, it happens.
If you have any questions or issues with Amelia open a new ticket and we will gladly help.