We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2417626
Pre-populating fields / pre filling fields from URL
Closed

Comments

  • Alvaro started the conversation
    May 26, 2020 at 3:27pm

    Dear Support and community,

    After checking the documentation available I am not sure if there is an option to pre-populate fields from an URL via query parameters or any similar solution. What we are looking to achieve is to pre-populate personal information and also preferences options (like a dropdown of the form), which can then be used in conditional logic to cater only the needed fields for a specific case.

    I have seen this option in more technical solutions like wp forms and gforms, but it is not clear to me if I can achieve this with amelia, which I have to say seems more appealing on the design and UX.

    Being the Conversion Rate a primary goal of any form builder or user, somehow I would not expect a customer to fill in information if this is already available (via URL), but I am somehow shocked at the lack of hacks in this direction.

    Do you have an suggestions or better, any solution for this?

    Thanks and have a great day.

  • [deleted] replied
    May 27, 2020 at 9:39am

    Hi Alvaro,

    Thanks so much for your interest. 

    Sorry to disappoint you but we do not have such a feature at the moment. We do not have conditional logic nor pre-population via URL.

    Have a great day,

    Nevena