As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello. I have searched the articles and past tickets, but still seem to be coming up short with my image column.
I have uploaded the image in the media library and changed the settings on my site to change thumbnails to 150width. BUT.. the image is not at a width of 150.
Do I need to save all images as 2 - one at a thumbnail size and one at a real size? If so..that is a PAIN IN THE BUT!
There has to be an easier way. In a previous ticket, your solution was to add a JSS Class b/c the person's theme was overriding the table styling. Could this be my problem too?
TIA!
Hi again Heather
Unfortunately, the issue is with WordPress overwriting the thumbnails.
See here - this is the full size image:
But see what happens when I change the image size to Thumbnail:
It's doing the exact same thing it does in our plugin.
What we can do to override this would be to enter the HTML <img src> property, and define the width there.
For example:
If you would like this, I can show you how to do it. Basically, you'd need to delete that column, and create a new "string" type columns with One-Line edit editor input type.
When you type this is, you'll see the images display like this:
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you. The problem seems to resolve itself when I put the shortcode into a post. But.. if I have a problem with future images I will use the html solution.
Thanks for letting me know, Heather
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables