We are sorry to hear that you don't find Amelia suitable for your business.
In order to request a refund, you need to login to http://store.tms-plugins.com/ with the credentials you received in the e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and if you're still within 15 days from your purchase you will see the "Request Refund" button (if you access the store on a smaller screen and don't see the button right away please scroll to right).
Hi, please could you tell me how I can request a refund? I purchased the plugin from Amelia and I cannot find anywhere to submit the refund request.
I have noticed the support is slow and there are a couple of issues with the plugin such as the email notifications not working.
I seen some others users have submitted tickets but they have not received a response.
please provide me with instructions for submitting a refund request - I am still within my 15 day purchase period.
HI Dylan
We are sorry to hear that you don't find Amelia suitable for your business.
In order to request a refund, you need to login to http://store.tms-plugins.com/ with the credentials you received in the e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and if you're still within 15 days from your purchase you will see the "Request Refund" button (if you access the store on a smaller screen and don't see the button right away please scroll to right).
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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