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  Public Ticket #2415322
Categories are not loading nor services, booking constantly loading.
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  • DigitalWorkshops started the conversation

    Hello I just bought and configured amelia 
    1. I added few services and categories

    2. My services are connected to employees 

    My shortcodes on page

    Search
    [ameliasearch]
    Booking
    [ameliabooking category=1 employee=2 location=1]
    Catalog
    [ameliacatalog category=1]
    Events
    [ameliaevents]
    Customer Panel
    [ameliacustomerpanel]

    Link: 
    https://dobrerelacje.pl/amelia/

  • [deleted] replied

    Hello DigitalWorkshops, 

    Thank you for your purchase. 

    If you are asking about the loading on the page, when you just get the spinning wheel, without it ever loading, it usually indicates that you're missing one of the following:

    • Category and service
    • Employee
    • Employee is not assigned to a service
    • Employee doesn't have working hours configured

    Please check if in the employees' modal are services also assigned to the employees. Also check if the services duration (+buffer times) can fit in the work time periods you set for your employees. 

    Let me know if this helped. 

  • DigitalWorkshops replied

    Ok, it was different setting. But plugin started to work, now I can configure it more properly.
    Probably I had to change number of slots available from 1 to 4-7 per service. 
    I don't know exactly if it changed anything but now everything start to work.
    Thank you.

  • [deleted] replied

    Hello DigitalWorkshops, 

    Glad to see the issue is gone. Thank you for letting us know. 

    You are welcome. 

    If you have any other questions or issues feel free to open a new ticket and we will gladly help.