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  Public Ticket #2414611
Error sending email
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Comments

  • David started the conversation

    I can't send email notifications. Not even a test email. Every time I tried it said -Error: Email not sent.


  • [deleted] replied

    Hello David Cardozo, 

    Thank you for your purchase. 

    Could you please tell me what Mail service have you chosen in Amelia -> Notification settings? Have you followed our instructions for setting this up? If you use SMTP it can be used with Gmail like we provided an example for or any other mail service provider, but you need to have a configuration they need for that. Sometimes using SMTP for some providers like Gmail or similar is not supported by the hosting/server. So you need to check this out with them as well, what configuration is needed for SMTP sending emails on your servers. 

    If you have some other plugin for this purpose, sending emails/ SMTP, on your website, then you need to choose WP Mail as a Mail service in Amelia and it will use that other plugin's configuration for sending emails. 

    Let me know if any of this helped.