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Dear Team,
when we click on categories, and then on services the page scrolls down. and this is the prob. on all the sites I am using Amelia plugin.
esp. on a mobile device , this become confusing for the customer as they think that the appointment is booked or there is a prob. with the booking system as the booking form scrolls up the screen and out of site from the user.
Please refer to the below sites
https://networklawoffices.com
https://astroamrut.com
Thanks,
Amit
Hello Amit Gupta,
Thank you for your purchase and apologies for replying late, we are not working on weekends.
Please add this script to the page where you have your Amelia shortcode (as format HTML or simple Text)
And let me know if this helped!
Thank you ever so much Marija. This helped. You are a STAR.
As there has been many issues with Zoom privacy and businesses are reluctant in using Zoom. Our clients prefer other video conferencing tools than Zoom.
I would appreciate if you can also guide me how I can integrate Microsoft teams, webex, skype, Google hangout, google meet etc. with Amelia booking plugin.
Looking forward to hearing from you soon.
Thank you.
You are welcome, Gupta.
Glad I could help. Thank you
Unfortunately, we don't have integration with the other video conferencing tools at the moment, only Zoom. I will add this as a feature request to our list so it can be considered for implementation in the future.
If you have any other questions or issues feel free to open a new ticket and we will gladly help.
Dear Marija,
Appreciate your prompt response. Integration with other video conferencing tools will make Amelia a super appointment system and a one stop solution.
One more suggestion, please include few more payment gateways (eg. Paytm - most popular in India) with the appointment system so that we do not require woo-commerce (for payment accepting).
Take care, Stay safe.
Hello Amit,
I will add more payment options (and Paytm) as well as a feature request to our list.
Stay safe.
If you have any other questions or issues feel free to open a new ticket and we will gladly help.