After purchasing Master Detail Tab addon for WPDatatables, we installed it into our site. Apparently, upon viewing any of our existing WPDataTables as well as new ones, the Master-Details setting tab is not displaying in the table configuration as well as there's no option at every column for the master detail display. Our site is a multi-site. Could this be the issue? Also, I can see that it's installed since on the WPDataTables setting > activation tab, I can see the Master Detail section which I can put the purchase code. But nothing happens when clicking the "Activate" button though.
So I am not sure what's going on here. Can you please help us as we badly needed the addon to work. The WPDataTables plugin installed is version 2.8.1.
Is there anyone else who have encountered this issue?
After purchasing Master Detail Tab addon for WPDatatables, we installed it into our site. Apparently, upon viewing any of our existing WPDataTables as well as new ones, the Master-Details setting tab is not displaying in the table configuration as well as there's no option at every column for the master detail display. Our site is a multi-site. Could this be the issue? Also, I can see that it's installed since on the WPDataTables setting > activation tab, I can see the Master Detail section which I can put the purchase code. But nothing happens when clicking the "Activate" button though.
So I am not sure what's going on here. Can you please help us as we badly needed the addon to work. The WPDataTables plugin installed is version 2.8.1.
Is there anyone else who have encountered this issue?
Please advise. Thank you.
Hi John,
Thank you for your purchase.
Sorry for late response.
We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.
We notice that you open two same tickets and I will close this one, because we already answer you on previous one.
Thank you for understanding.
Kind Regards,
Isidora Markovic
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