We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Good morning, it has come to my attention that on some days it is not allowing full capacity booking, please see screenshots that show only one appointment booked, only one person attending, capacity is set to 5 but won't let me book any appointment before 1pm on that day. I have checked settings, it allows 5 on other days at certain times, I cannot work out the issue.
Also for Schoolwear Company appointment maximum is set at 2 per slot and it has allowed 3 to book at certain slots.
Hello Damian
Please go to Amelia Settings/Appointment settings, and make sure it is configured like this:
Booking above max capacity will not be possible, while multiple people will be able to book the same service until Max capacity is reached.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks Aleksandar it is set like that, and for the most it is working fine, I have just noticed the glitch on this particular date
Hi Damian
If I'm not mistaken - if you want to add more people to the same timeslot from back-end, you need to edit the existing appointment.
If you're trying to book the appointment from front-end, you should be able to add to that one, but from back-end if you try to add a new appointment, it will not work.
So, from back- you only need to edit the existing appointment, and add an attendee.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables