We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2411879
Disable using Employee or change Employee word on checkout
Closed

Comments

  •  12
    Laurence started the conversation
    May 21, 2020 at 2:29pm

    Looks like the system requires "Employees" to be added for the services. We dont have specific employees for people to choose. There would not be a need for this on many many appointment/service booking systems.

    If its not possible to remove Employee, then how can I change the wording of Employee on the checkout form to say "Session" or "Service" or "Activity" (I have created an employee named after the activity. I changed the Label of it in Settings but it did not change on the booking form. 

    Thanks

  • [deleted] replied
    May 22, 2020 at 10:38am

    Hello Laurence, 

    Thank you for your purchase. 

    You can change the string Employee when you go to Amelia -> Settings -> Labels, so whatever string you put instead of employee/employees there will be the one used if the Labels are enabled. 

    There isn't an option to remove the Employee, but you can hide it with adding custom CSS. IF you want that instead of using the Labels option above mentioned, please send me a page where you have your Amelia shortcode and I will help out with the CSS. 

    If you have any further questions feel free to ask.