We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I would like to add more time duration for services.
I.E. 15 min and 45 min slots. I only have options of 30 min to 1 hour.
Is it available?
Hello Souphan Keodouangkham,
Thank you for your purchase.
You need to change the time interval in the Default time slot step option in Amelia -> Settings -> General to 15 min or some other interval you prefer and you will have an option to create time slots with duration 15 min or 45 min.
If you have any further questions or concerns feel free to ask.