Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE Reply so nobody can see them except us.
When trying to use the activation code in the set-up process, the page is blank there is to place to paste the code?
Hi Ben Johnson,
Thank you for the purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hello Ben
Unfortunately, we can't log in with those credentials.
Can you please check the wp-admin username and password?
Just a reminder - enable the private response since it's a public ticket.
Kind Regards,
Aleksandar Vuković
[email protected]
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