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  Public Ticket #2410987
request refund not what i expected
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Comments

  • joanne clarke started the conversation

    please help me complete a return and refund.  thank you 

  • [deleted] replied

    Hello joanne clarke,

    We are sorry to hear that you don't find Amelia suitable for your business. 

    Do you maybe have some questions or concerns about the plugin that we can help you out with or clarify?

    In order to request a refund, you need to login to http://store.tms-plugins.com/ with the credentials you received in the e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and if you're still within 15 days from your purchase you will see the "Request Refund" button (if you access the store on a smaller screen and don't see the button right away please scroll to right).