As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay
  Public Ticket #2410233
Buffer time after appointment
Closed

Comments

  • Enzo started the conversation

    I set my buffer time to one hour after each appointment to give employees a break.

    When i check in the booking date the time slots still show up without a one hour break.

    This is what i see:

    SLOT 1: 10 AM - 2 PM  SLOT 2: 2 PM -  6 PM

    What it needs to be:

    SLOT 1: 10 AM - 2 PM SLOT 2: 3 PM - 7 PM


    How can this be achieved?


    I attached a screenshot to give an idea how it looks at the moment.


    Kind regards,


    Enzo

  • [deleted] replied

    Hi Enzo,
    Thank you for the purchase.

    Buffer time doesn't work like that. It will not move employee working hours. If service duration is 4 hours, and has 1 hour buffer time after the appointment, it means that appointment duration for customer will be 4 hours, and for employee 5 hours.

    To achieve something like this you need to insert the one hour break in employees working hours. So employees working hours needs to set like on the image from the attachment.