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  Public Ticket #2410233
Buffer time after appointment
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  • Enzo started the conversation

    I set my buffer time to one hour after each appointment to give employees a break.

    When i check in the booking date the time slots still show up without a one hour break.

    This is what i see:

    SLOT 1: 10 AM - 2 PM  SLOT 2: 2 PM -  6 PM

    What it needs to be:

    SLOT 1: 10 AM - 2 PM SLOT 2: 3 PM - 7 PM


    How can this be achieved?


    I attached a screenshot to give an idea how it looks at the moment.


    Kind regards,


    Enzo

  • [deleted] replied

    Hi Enzo,
    Thank you for the purchase.

    Buffer time doesn't work like that. It will not move employee working hours. If service duration is 4 hours, and has 1 hour buffer time after the appointment, it means that appointment duration for customer will be 4 hours, and for employee 5 hours.

    To achieve something like this you need to insert the one hour break in employees working hours. So employees working hours needs to set like on the image from the attachment.