We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hey Guys,
i need to do some customization on my charts (chartsjs and google charts). Because of the large number of charts (100+) the callback-thing is very laborious. Is it possible to direct edit the files, i need the same customization on all of my charts.
Thank you,
Mio
Hi Mio,
Thank you for your purchase.
Yes you can edit file what ever you need for custom solutions. Please note that this will be overwritten in next update so please save changes somewhere
It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in near future.
But we can recommend these services for customization:
https://codeable.io/?ref=l1TW1
https://wpkraken.io/?tms-plugins
They do develop such solutions, so can you please send your inquiry to them?
.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hey,
thanks for replay. Can you pls tell me which files i need to edit for googlecharts and chart.js?
Just the .js files in "wpdatatables/assets/js" ?
Thanks
Hi Mio,
JS for Google and ChartJS
wp-content/plugins/wpdatatables/assets/js/wpdatatables/wdt.googleCharts.js
wp-content/plugins/wpdatatables/assets/js/wpdatatables/wdt.chartJS.js
Chart Render and Chart Wizard
wp-content/plugins/wpdatatables/assets/js/wpdatatables/wdt.chartsRender.js
wp-content/plugins/wpdatatables/assets/js/wpdatatables/wdt.chartWizard.js
Backend logic
wp-content/plugins/wpdatatables/source/class.wpdatachart.php
If you change those JS files you will need to turn off minify JS option on Custom CSS AND JS tab in plugin settings.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables