We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am using Amelia Booking 2.6. Thank you for the update.
However, I have to send you a bug report.
If the employee provides service on a special day, The setting of "Minimum time required before booking" within 12 hours does not work.
Not only that, custumer can make a appointment from the calendar screen on the front end even after the service start time has passed.
If "Minimum time required before booking" is more than one day, there is no problem.
Reproduction is possible easily. Please confirm.
Thank you very much.
Hello masa77,
You are welcome.
Sorry to hear that. I forwarded this to the development team so they will check it out, and if it is a bug they will hopefully fix it as soon as possible.