We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2409335
Jump directly to thank you page after appointment booking
Closed

Comments

  •  7
    Helmut started the conversation

    Hi,
    i have added a custom thank you page - is it possible to jump over the gratulations form after booking an appointment. only at free appointments because paid appointments redirect to the woocommerce cart site.
    We want to immediatly jump to the appointment thank you page without add to calendar or congratulation.
    Kind regards, Daniel

  • [deleted] replied


    Hello Daniel, 

    We have some JS hooks, that are triggered depending on the view:

    window.beforeAddToCalendarLoaded()
    window.beforeBookingLoaded()
    window.beforeSearchLoaded()
    window.beforeSearchFiltered()
    window.afterSearchFiltered()
    window.beforeConfirmedBooking()
    window.beforeCatalogLoaded()
    window.afterSelectCatalogCategory(object_category)
    window.beforeCatalogCategoryLoaded(object_category)
    window.beforeCatalogServiceLoaded(object_category, object_service)
    window.afterSearchActivateService(object_appointment, object_serviceActive)
    window.afterSearchGoToSecondStep(object_appointment, object_serviceActive)
    window.afterBookingSelectDateAndTime(object_appointment, object_serviceId, object_providerId, object_locationId)
    window.afterBookingSelectService(object_appointment, object_serviceId, object_providerId, object_locationId)
    window.beforeConfirmBookingLoaded(object_appointment, object_service, object_provider, object_location)
    window.afterConfirmBooking(object_appointment, object_service, object_provider, object_location)

     

    You can use the hook, for example, beforeConfirmedBooking, that will be triggered when your customers confirm booking. You will of course set the redirect URL that you want in the script:

    <script>
    window.beforeConfirmedBooking = function()
    {
    window.location.href = "https://www.google.com";
    };
    </script>

    And you need to just place this script on the page where you have your Amelia shortode. 

    Hope this helps!

    In Amelia, if WooCommerce is enabled every booking process goes to the WooCommerce cart/checkout pages. So, if you want to set the payment method to be on-site if price of service is 0 in Amelia you can achieve that by editing one table in the database. If you need that, of course.

    When you go to your database you need to find and open the wp-options table (it can have different prefix depending on your database) , and find the option amelia_settings in it. Then please edit this option and when you find property 'wc:' there you need to set true for the 'onSiteIfFree' parameter instead of false, like here: 

     "wc": {        "onSiteIfFree": true,
    }


    Let me know if this helped!

  •  7
    Helmut replied

    Thanks that worked for me.
    Kind regards, Daniel

  • [deleted] replied

    You are welcome, Daniel. Glad to see that. 

    If you have any other questions or issues feel free to open a new ticket and we will gladly help.