We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
hello good morning, I only have events on the page where the plugin is working but I have users throughout LATAM and when they add an event I can't see it but also when I add them they can't see it, how can I solve that?
Hello Aris Medina,
I am not what exactly LATAM is, so could you please explain in this in more details? If they create these events outside of Amelia (in no connection to it) there isn't a possibility to integrate them into Amelia, if that is what you are trying to achieve.