Password reset link is not being sent when I enter my valid email and I know that emails are working because every other email is being sent. Would you mind not replying privately so others can see the solution to this issue?
This issue is from May, and it has been fixed since then.
Please update the plugin to the latest version, and it would work fine.
Please download the full version from the email you received when you purchased the plugin (some hostings treat it as Spam, so please check your Spam folder as well). Also, you received an email with credentials for our store https://store.tms-plugins.com/login where you can download the full version from.
My suggestion is to update the plugin manually by following these steps:
1.) Download zip from our store or from the email you received when you purchased the plugin
2.) Use FTP to open /yourwordpressfolder/wp-content/plugins
3.) Delete existing ameliabooking folder.
4.) Upload the previously downloaded ameliabooking folder through FTP into "plugins" folder (unzip it)
5.) Go to WP-admin panel, open Plugins section.
6.) Deactivate Amelia Plugin, and then activate it again.
If you are on hosting where you are not allowed to access your FTP, then follow these instructions:
Please note that after you delete the plugin from your Plugins section, you WILL NOT lose your data.
1.) Download zip from our store or from the email you received when you purchased the plugin
2.) Delete Amelia plugin from WordPress' Plugins page
3) Click on Add new in top left of your Plugins page
4) Click on Upload plugin in top left of your Plugins page
5.) Choose the previously downloaded ameliabooking.zip file
6.) When uploading is done, please Activate Amelia plugin
7.) Clear server and browser cache.
Please note that our plugin is around 8 MB in size, so if you are not able to upload it through WordPress plugins page, you will need to increase the following:
upload_max_file size,
post_max_size,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.
Password reset link is not being sent when I enter my valid email and I know that emails are working because every other email is being sent. Would you mind not replying privately so others can see the solution to this issue?
Please advise.
Hi there, same problem here. It is about www.tweeofdrieinzijnnaam.nl - Page https://www.tweeofdrieinzijnnaam.nl/deelnemers-account/ - User did not get a link to activate account or to set password and after asking for password reset it seems to work but user does not get any email to reset password.
Kind regards, Meindert
Hello Meindert
This issue is from May, and it has been fixed since then.
Please update the plugin to the latest version, and it would work fine.
Please download the full version from the email you received when you purchased the plugin (some hostings treat it as Spam, so please check your Spam folder as well). Also, you received an email with credentials for our store https://store.tms-plugins.com/login where you can download the full version from.
My suggestion is to update the plugin manually by following these steps:
1.) Download zip from our store or from the email you received when you purchased the plugin
2.) Use FTP to open /yourwordpressfolder/wp-content/plugins
3.) Delete existing ameliabooking folder.
4.) Upload the previously downloaded ameliabooking folder through FTP into "plugins" folder (unzip it)
5.) Go to WP-admin panel, open Plugins section.
6.) Deactivate Amelia Plugin, and then activate it again.
7.) Clear server and browser cache
____________________________________________________________________________________________
If you are on hosting where you are not allowed to access your FTP, then follow these instructions:
Please note that after you delete the plugin from your Plugins section, you WILL NOT lose your data.
1.) Download zip from our store or from the email you received when you purchased the plugin
2.) Delete Amelia plugin from WordPress' Plugins page
3) Click on Add new in top left of your Plugins page
4) Click on Upload plugin in top left of your Plugins page
5.) Choose the previously downloaded ameliabooking.zip file
6.) When uploading is done, please Activate Amelia plugin
7.) Clear server and browser cache.
Please note that our plugin is around 8 MB in size, so if you are not able to upload it through WordPress plugins page, you will need to increase the following:
upload_max_file size,
post_max_size,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.
Kind Regards,
Aleksandar Vuković
[email protected]
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