We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2408778
Create Account with woocommerce
Closed

Comments

  •  1
    Alvaro Moreno started the conversation
    May 19, 2020 at 12:30pm

    Hi there,

    if i give a client the role options to create an account after a booking and the woocommerce add-on is activated. How do i have to setup everything to get only one account for the user?

    I insertes the customer panel in the woo my account page. So everything is in one place. To login, the customer should use the woo generated credentials.

    The second question:

    If i offer a service for free. Is it possible to make a booking witout calling the checkout from woocommerce?

    Looking forward hearing from you.

    Best regards,

    Alvaro

  • [deleted] replied
    May 21, 2020 at 7:25pm

    Hi Alvaro Moreno,

    Thank you for your inquiry.

    By default only one WordPress user is created and that user have both roles, WooCommerce role and Amelia customer user role.

    As for your second question you can have the on-site payment option for the services that have price 0, you just need to edit one option in your database. So, in this case the payment won't go to WooCommerce, it will use the Amelia on-site payment option. 

    When you go to your database you need to find and open the wp-options table (it can have different prefix depending on your database) , and find the option amelia_settings in it. Then please edit this option and when you find property 'wc:' there you need to set true for the 'onSiteIfFree' parameter instead of false, like here: 

     "wc": {        "onSiteIfFree": true,}

    Best regards.

  •  1
    Alvaro Moreno replied
    May 21, 2020 at 7:34pm

    Thank you very much for your reply. That sounds great. Am i right, that the changes in the database are gone after the next update of Amelia?

    But in any case, great all the possibilities Amelia is able to give. Cool pice of software.

    Looking forward to your answer.

    Best regards,

    Alvaro

  •  2,576
    Aleksandar replied
    May 25, 2020 at 7:50am

    Hello Alvaro

    The database changes will be saved. Any changes you make in the code will be overwritten, but not the database changes.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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