We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I set my "Default Appointment Status" to Approve. but, when woocommerce payment status still on Hold, customer will received approved notification.
If i set my "Default Appointment Status" to Pending, i have to approved the booking manually.
what should i do to make the booking pending when the payment is not completed and approved when the payment complete
Hey Arsh, I use this plugin: http://www.seriousplugins.com/woocommerce-autocomplete-orders/
I have it set so that it auto completes my paid virtual products (aka bookings in this case).
I hope it helps!
Hello Arsh,
Unfortunately, there isn't such option in Amelia when WooCommerce is used, when the booking is done and appointment created using the Woo payment the appointments are approved in Amelia right away if this status is set. The only work-around would be, like you mentioned, to set the Default status to be Pending and then manually approve the appointments for which you get payments in WooCommerce.
You can try what one of our users, Danny, mentioned, but we can't guarantee that it will work as we don't know the nature of that plugin and how does it work, and the WooCommerce integration in Amelia is created for WooCoommmerce without any additional plugins/add-ons/etc.
If you have any further questions feel free to ask.