Hi Antony, Thank you for the purchase and sorry for the inconvenience.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hello again :),
I have a trouble with the Services.
I added 8 services (I can see them on the front-end form) but they disappeared on Amelia Admin. (See screenshot attached).
I tried to create a new categorie to add the services again but they disappear when I'm update the page.
I'm using the last version of :
- WordPress 5.4.1
- Divi 4.4.7
- GDPR Cookie Consent 1.8.8
- Yoast Seo 14.1
Thank you.
Best regards.
Hi Antony,
Thank you for the purchase and sorry for the inconvenience.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hello,
I have an other trouble. All my appointment are missing on calendar views (Amelie admin) but I can find them on my google calandar.
Thank you.
Great news, Antony
Thanks for letting us know the issue is resolved.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
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