Wondering if there is a way to have the notification of an appointment be sent to the employee, but also CC the store's main email so the manager can see it too?
There is an option to send notifications to additional addresses. Go to Settings -> Notification Settings -> Send all notifications to additional addresses (at the bottom) and just add the additional email. Hope this helps :)
Yes, so like Pavel said there is the option for sending all notifications that go form Amelia to additional addresses which you will find in Amelia -> Settings -> Notification settings - Send all notifications to additional addresses. You can add several addresses there, when you fill in one press enter and it will be saved, then add another one enter, etc. These email addresses will get all notifications sent from Amelia.
If you have any further questions feel free to ask.
Wondering if there is a way to have the notification of an appointment be sent to the employee, but also CC the store's main email so the manager can see it too?
Hi Andrew,
There is an option to send notifications to additional addresses. Go to Settings -> Notification Settings -> Send all notifications to additional addresses (at the bottom) and just add the additional email. Hope this helps :)
Hello Andrew,
Yes, so like Pavel said there is the option for sending all notifications that go form Amelia to additional addresses which you will find in Amelia -> Settings -> Notification settings - Send all notifications to additional addresses. You can add several addresses there, when you fill in one press enter and it will be saved, then add another one enter, etc. These email addresses will get all notifications sent from Amelia.
If you have any further questions feel free to ask.
Thank you for helping out, Pavel
great- Can't believe I missed that setting! Thanks!
It happens
we are here to help out.
You are welcome.
If you have any other questions or issues feel free to open a new ticket and we will gladly help.