As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
We just setup a new site with Amelia and went live with customers. We have received a about 100 bookings before realizing our Wordpress Time settings were in the wrong timezone. Is there a way to change the timezone setting without changing all the Amelia booking times?
Hello Mitchell Cuddie,
Thank you for your purchase.
Unfortunately, when you change the timezone setting you need to manually change the date/time for the appointments if it isn't correct (the times that the customers have chosen) in the back-end. Please note if you enabled the option Show booking slots in client time zone in Amelia -> Settings -> General, and you have customers from one timezone only, your timezone, they have already chosen the correct time slots while they booked appointments, so in this case you wouldn't need to manually change the time slots when you change the timezone setting in your WordPress.