We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
1. It would be great if there is a way to write a text which will only appear in an email notification when integrate a placeholder %%
Right now for the events I use the placeholder %event_description% which integrates the whole text from that field, but sometimes it would be nice if there is some special information only in the confirmation email, for example a Zoom password :D
2. A very simple TinyMCE, or something similar for the description field is another big wish. At least for <b>, <i>, <br> and links would be nice as well, and to put the whole text by default in <p>. I am using HTML-code there now, but not all employees know HTML to style and structure the text.
Hi Heinz,
1. I am not sure I understand quite well. Can you explain in more details? Do you mean on a new field (input) in the Event dialog, that will be used only for email placeholders?
2. We already have this feature in our TODO list, so it will be implemented in one of the future releases, but I am not sure exactly when it will be.