We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2406913
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Comments

  • Henk Bloemink started the conversation

    I've moved my WordPress-site including Amelia to the root-map. All (including Amelia) still works except some links. I can rename this links but there is one exception: the URI I need for my client-ID and API for Google Calendar. I can't change it...

    Where can I change this URI !? I don't want to re-install Amelia to correct this problem.

    Kind regards,

    Henk Bloemink

  • [deleted] replied

    Hi Henk Bloemink,
    Thank you for the purchase.

    You can change the Amelia URI in wp_options table. Search for amelia_settings in option_name column, and there you will see Amelia settings. This settings is in JSON format so you can use https://codebeautify.org/jsonviewer to easily change these links.