As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
All of the Zoom sessions I'm creating within Amelia need to have a password, how do I get this to work? Zoom has essentially said that all events should have a password unless you want random people to drop into your event (not good!).
Even if I turn on password on the Zoom side, will it update the Amelia event link for the zoom?
Hello David Kutcher,
Thank you for your purchase.
There isn't a possibility for passwords in Amelia for Zoom integration at the moment, unfortunately. Zoom have added the passwords option recently, after we released the Zoom integration in Amelia. These changes are forwarded to the development team, so they can check them out and consider for the integration.
Until Amelia has an update on this I am using a simple workaround.
1. I am giving all the meetings which have been created from Amelia the same password in my Zoom app.
2. I put this password in all the automated confirmation emails directly under the Zoom join link
So the customers get the short link with only meeting ID and have the password in the text.
Hello Heinz,
Thank you for sharing your work-around
@Heinz that's my workaround as well, but far from ideal!
@marija that's not entirely correct, Zoom has almost always had passwords, but their need is much greater with the new pastime of zoom-bombing.
Hello David,
I know that they made some changes regarding the links and passwords recently. Unfortunately, at the moment, like I said, we don't have passwords for Zoom meetings in Amelia, only the links for Zoom meetings can be sent to the customers in the email notifications from Amelia.
If you have any further questions feel free to ask.