I would like to know why my appointments on my calendar are not removed from booking on Amelia.
Appointments on Amelia show correctly on my Google Calendar. In spite of making my own appointments busy on Google, on Amelia side we can book these time slots.
Thank you for your purchase and apologies for replying late, we are not working on weekends.
Could you please tell me have you enabled the option Remove Google Calendar Busy Slots in Amelia -> Settings -> Integrations -> Google Calendar Settings? Also, if you have some bigger number of Busy events in Google please increase the number for the option Maximum Number Of Events Returned: , which you will find in Google Calendar Settings as well.
Google events are not created in Amelia, if that is what you are trying to achieve. Google sync in Amelia works this way - appointments booked in Amelia will be created in employees' Google calendar, and Google events are not created in Amelia but the time slots of the Google events will be blocked for booking in Amelia if the option Remove Google Calendar Busy Slots in Amelia -> Settings -> Integrations -> Google Calendar Settings is enabled.
Could you please confirm that the Google sync works this way on your website?
Hi everybody,
I would like to know why my appointments on my calendar are not removed from booking on Amelia.
Appointments on Amelia show correctly on my Google Calendar. In spite of making my own appointments busy on Google, on Amelia side we can book these time slots.
Thanks for your help.
Hello Rachid,
Thank you for your purchase and apologies for replying late, we are not working on weekends.
Could you please tell me have you enabled the option Remove Google Calendar Busy Slots in Amelia -> Settings -> Integrations -> Google Calendar Settings? Also, if you have some bigger number of Busy events in Google please increase the number for the option Maximum Number Of Events Returned: , which you will find in Google Calendar Settings as well.
Let me know if this helped!
Hi,
Sorry for the late reply. These options have already activated but unfortunately google appointments doesn't appear on Amelia.
Do you have any other solution ? I've updated to 2.7 version.
Thanks
Hello Rachid,
Google events are not created in Amelia, if that is what you are trying to achieve. Google sync in Amelia works this way - appointments booked in Amelia will be created in employees' Google calendar, and Google events are not created in Amelia but the time slots of the Google events will be blocked for booking in Amelia if the option Remove Google Calendar Busy Slots in Amelia -> Settings -> Integrations -> Google Calendar Settings is enabled.
Could you please confirm that the Google sync works this way on your website?