We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am changing the number format to 15.000,00 but it does not work properly.
It works properly only in format number 15,000.00
Please see attachment
Thank you.
Dimitris
Hi dimispicnis,
Thank you for your purchase.
Sorry for late response.
We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.
The export tools are based on a 3rd party HTML5 library, and are quite limited when their functionality is in question.
Generated PDF, XLS, CSV are not customizable. Unfortunately, the library allows very little “fine-tuning” of the generated files, so font, size, and other properties cannot be changed.
You can read about all limitations in our documentation, but I believe this can be sorted out.
The number format must be the same in wpDataTables, WordPress and your local environment (PC, MS Office suite, and so on). So if there are some settings different than in wpDataTables, the generated file may appear differently, like in your case.
Can you, please share the page where the table is located with me, so I can test it locally?
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi Milan,
I worked around on that and finally I had first to normalize in my MacOs environment the data to process before MySQL environment could handle accordingly the dots and commas. Issue Solved.
Thank you for helping.
Do you think we could handle both numbering systems (European and US) in different tables?
Dimitris
Hi Ben,
I am glad that you sort thing out.
Well only if you make column has a string adding with number some string before number = or Number = ... and then it will be like you insert it. Number format is set globally so you can not change it for every table differently.
If you have any issue or question please open new ticket, and we will gladly help.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables