We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I am confused how Amelia works at the backend. Are Amelia Products/Services categorized as a "bookable product" under Woocommerce Products segments, just like other product types, Simple Product, Variable product etc., or do you use Woocommerce mainly as a payment gateway?
I am wondering this: I am using Woocommerce night now and I have Simple Products. If I start using Amelia, should I have to create those products in Amelia's interface from scratch, or will I just change the category from Simple product to Amelia Product, what ever the name is.
Thank you.
Gunes
Hi Gunes,
Thanks for your interest in Amelia.
We have WooCommerce integration for payments, so you can use their payment getaway.
Amelia creates automatically just one product that is for all bookings and that way you can use it for payments, there is no option to make products in Amelia.
Let me know if you have further questions.