As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I have input all the key codes under Settings, Integrations for Zoom, but when I go to create an online event, the Zoom User list doesn't populate with anything. How do I get it to populate so it will create a Zoom Event and email the attendees with the code and instructions?
Thanks!
Hello Jaylyn Brannon,
Thank you for your purchase and apologies for replying late, we are not working on weekends.
Could you please tell me have you create Users in your Zoom account?
Click on the “User Management” in the left sidebar and then click on the “Users”.
Then click on “+Add Users” button to add a new user.
The popup for adding user will appear. Enter the email address in the first field and choose Basic as User Type and click “Add”.
If you have users in your Zoom account like explained above in our documentation, and they don't show up under Zoom users in Amelia please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.