We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
There is no Amelia user with the rights to delete attendees. Why?
Ist this a bug?
I don't want to give my Amelia Manager WP-Administrator rights to be able to delete attendees. :-(
Hello Jan,
No, that is not a bug. Amelia Manager doesn't have permissions to delete anything in Amelia, you can read about the user roles and their permissions here. There are some permissions that can be added to this user role using a plugin for this purpose, like User role editor, but deleting attendees isn't one of them unfortunately. But Managers can cancel the attendee and the spot of that attendee will be free for booking again:
If you have any further questions feel free to ask.