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  Public Ticket #2403501
plugin application
Closed

Comments

  • Ross started the conversation

    two questions:

    1. after the first year subscription, can I upgrade to lifetime? Also, the cost?

    2. Is the license to one site be permanent or I can move the license to another one site?

    Please advise and my email is [email protected]

  • [deleted] replied

    Hi Ross,

    Thank you for your interest in our plugin.

    1. Yes, you can always upgrade to lifetime license. When you upgrade from one subscription to another we can easily switch licenses, but when you upgrade from subscription to lifetime, since the licenses are different we cannot switch them but we can give you some discount and you can purchase the lifetime license. In any case we do our best to provide the best possible solution for you.

    2. You can move it but you will need to deactivate the license on the first site before you activate it on the other.

    Best regards.