We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I started using your advanced filter plugin...and one of the fields - as you can see on this url the "country flag" is not rendering as an image any longer. I've turned off the advanced filtering and it works again. I noticed when I inspected the field there is some lazy-hidden class which i think is overriding it...because when I turn it off, that class etc. is not there. Can you help me? This is a super important piece of the table functionality and I need to get it working ASAP.
Thanks, Tim
Hi Tim
When I checked your website, I could see the flags, so I believe you disabled the add-on:
Powerful Filters add-on is used only for hiding the table before filtering is applied, and for cascade filtering.
If you don't need those two functions, you don't need this add-on.
However, if you do need it you will need to enable the plugin and leave it on, so we can inspect what's going on.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables