We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2402841
Customize Order Details email
Closed

Comments

  • Georgia Ferguson started the conversation

    I'm currently connected with Woocommerce. The receipt email sends details that are confusing and I'd like to change it. How can I change the Amelia appointment details within the Woocommerce email receipt?

    Here's an example of what it currently looks like:

    Appointment Info

    Local Time: May 20, 2020 4:00 pm

    Client Time: (UTC-06:00)May 20, 2020 4:00 pm

    Individual Session: Individual Session

    Coach: Coach Jean

    Total Number of Persons: 1


    I want to remove the Individual Session: Individual Session line and the Total Number of Persons line.

  •   [deleted] replied privately