The activation of the app works properly. But if I want to use Amelia or my whole Wordpress environment again the next day, I have to enter the purchase code again and I get the messages that Amelia has been activated again. Question: Do I really have to enter this code again and again or what am I doing wrong?
This isn't normal behavior - you should only activate the license once.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
Hi Bogdan, I fixed the problem myself. Nevertheless, thank you very much for the support. I wish you a nice day in this strange time. I've been home since March 3rd and will (finally) be back in the office on June 8th. I think I never liked to go back to my work so much. Best - Christoph
Hi Support Team
The activation of the app works properly. But if I want to use Amelia or my whole Wordpress environment again the next day, I have to enter the purchase code again and I get the messages that Amelia has been activated again. Question: Do I really have to enter this code again and again or what am I doing wrong?
Best - Christoph
Hello Christoph
Thank you for your purchase.
This isn't normal behavior - you should only activate the license once.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Best-Christoph
Hi Aleksandar,
I saw in the log files that you visited my WP instance yesterday Sunday. Do you have news for me?
Best - Christoph
Hi Christoph,
Aleksandar is out of office so I will help you out.
Can you please write credentials here on this ticket, just check PRIVATE reply.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan,
Hi Bogdan,
I fixed the problem myself. Nevertheless, thank you very much for the support. I wish you a nice day in this strange time. I've been home since March 3rd and will (finally) be back in the office on June 8th. I think I never liked to go back to my work so much.
Best - Christoph
Hi Christoph,
Glad to hear that you found a solution.
And sorry again for late response, the support is burning right now and one of our main support agents are away.
We hope that we will return to work next week so everything can start to be normal again.
Nevertheless, wish you all the best and stay safe.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables