We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello! I really love the features of your site, I really like to use it but at some point I am having issues with the saving for the services? well I have been doing the site for weeks and I can't last long for this type of plugin cause it has limited and not really suites my needs, fast forward, the services and category are not saving? can you please check it for me? is it because I use an elementor builder?
Hopefully you can get in touch with me! Thank you.
Hello kunya,
Could you please tell me do you use the Lite or the Full version of Amelia?
Could you please confirm - you can't create any category or service in Amelia? If yes, do you get some errors? have you created Employees successfully?
Please provide me a temporary WP-admin login for your site where this happens, so we could login and take a look. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.